Your meter is in a shared cupboard that you don’t have a key for You can’t reach your meter easily - for example if it’s above head height Your supplier has to make sure you can get to your prepayment meter.
If you tell your current supplier you're planning to switch, they might remove the charges.įind out who your gas or electricity supplier is if you’re not sure. If your supplier tries to charge you, think about switching to a supplier that won’t. You shouldn't have to pay to move or replace your meter. You can’t easily get to a shop to put more money on your meter It’s hard for you to get to, for example if you can't reach it Your supplier should move or remove your prepayment meter if: This means someone else could top it up for you. If your meter is outside and it’s safe for you to get to it, it’s a good idea to leave it unlocked.
WHAY I CANNOT PAY MY AT AND T PREPAID HOW TO
find out how to get help from an NHS Volunteer Responder on the Royal Voluntary Service website.If you can’t leave your home, an NHS Volunteer Responder might be able to help you top up your meter. You’ll need to pay back any credit your supplier gives you - ask them when and how you’ll need to do this. They’ll try to help you find other ways to keep your energy supply connected. You’ll find their contact details on their website or on your bill. Tell your supplier if you can’t get to a shop to top up because you’re ill with coronavirus or following guidance to ‘self-isolate’. How Social Security Scotland uses supporting information to make decisions about disability benefits.Coronavirus - if you can’t top up your prepayment meter Supporting information for disability benefits Your benefit is moving to Social Security Scotlandįind out what happens to your Department for Work and Pensions benefit if it's moving to Social Security Scotland. How to apply for extra benefits and services if you get Child Disability Payment or Adult Disability Payment. How to apply for Child Disability Payment, what happens after you have applied and how to get help from Social Security Scotland.įind out how you can apply for Short-term Assistance from Social Security Scotland.Īdult Disability Payment is extra money to help you if you have a disability or long-term health condition that affects your everyday life.Įxtra support if you get a disability payment Includes Bereavement Payment, Bereavement Allowance and other benefits.įind information on how to repay any benefits you've been overpaid, including what to do if you cannot afford to pay it back or if you disagree with the decision. How the death of your husband, wife, civil partner or child affects your benefits, tax and pension. Get help with energy bills and housing costs.īenefits and help with money after someone dies Includes information on Disability Living Allowance for children, Child Disability Payment, and Carer's Allowance Supplement. If you're not sure what help you can get, find out what benefits you can claim or where you can get further support. How to find out what benefits you can claim When and how to tell Social Security Scotland that your circumstances have changed.Īpply for a Social Security Scotland benefit or find out what to do if you've already applied and need some more help.įind out what help you can get with money if you're pregnant or you have children. How to apply for Young Carer Grant, what happens after you've applied and how to get help from Social Security Scotland.įind out about Child Winter Heating Assistance, when it is paid and how to apply if the child does not live in Scotland.įind out about Scottish Child Payment, who can get it and how to apply.įind information on Carer's Allowance Supplement, including what it is, who can get it and how it's paid. The ILF Scotland Transition Fund provides money to young people living with disabilities to help them become independent and continue to spend more time with other people.įind out how to apply for Job Start Payment. How to apply for the School Age Payment, Early Learning Payment, Pregnancy and Baby Payment and a prepaid card to buy healthy food. Help with living costs - Scottish Welfare FundĪpply for a Crisis Grant or Community Care Grant to help with costs if you have an emergency or need some help living in your community.įind out more about the Funeral Support Payment and burial costs. If you're a low income worker and told to self-isolate or stay at home you could get a Self-Isolation Grant.
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